The Thomas Killman Instrument (TKI) helps people identify their preferred approach to conflict, and looks at how to use different styles to cope with various types of conflict situations. It prompts people to think about their reaction to interpersonal friction, and suggests strategies to positively affect the outcome of conflict, both in terms of relationships and results.

The TKI can be used to manage conflict and improve communication in many different contexts:

• Conflict management
• Interpersonal skills development
• Effective decision-making
• Influencing and negotiating skills development
• Team development
• Line manager coaching
• Executive coaching

This tool is ideal for helping an individual explore their own influencing style and how they can adapt this to be a more effective negotiator. It can also enhance interpersonal group dynamics, and is applicable at every level of an organisation, making the TKI and increasingly popular tool for people management. It promotes the idea that different strategies work better in different situations and that by being more aware of our ‘default’ approach, we can learn to choose the most appropriate approach to give us the results we want in a particular context.

Delivered in English and online, the questionnaire delivers a comprehensive report which you can keep for reference.

It is strongly advised to purchase with some form of feedback or coaching. This can be selected when ordering the product and should a feedback session be chosen, we will be in contact to arrange a mutually convenient time for this session.

The feedback sessions are going to be conducted over Skype. However, should a 1 on 1 coaching session be of interest, this can also be arranged by through mutual logistical agreement.